Protecting and Exporting Teams Channel Conversations

1. Log into your Spanning Backup for Microsoft 365 account as a Global Administrator.
2. Click Settings and select the Backup & Security tab.
3. In the Teams tile, click the toggle to enable Teams Backup.
   
4. You are redirected to log in to your Microsoft 365 tenant and add the permissions needed to enable Teams Channel Conversation Backup. On the Permissions requested page, click Allow.
   
   
   
   
   
5. Teams Backup is enabled in Spanning Backup. (Note that it may take up to an hour for the permissions to be applied by Azure.)
6. Choose whether to automatically backup all Teams channels. This ensures that newly added channels are protected automatically. (To manually enable or disable backup of specific channels, see To select Teams channels to back up.)
   

1. Log into your Spanning Backup for Microsoft 365 account as an admin user.
2. Click Teams.
3. Click Manage Teams Channels.
4. (Optional) To enable backup for all channels, click Activate Backup for All.
5. (Optional) To enable or disable channel backup for one team:
   • Click the team's icon. Select Activate to enable backups of its channels or Deactivate to disable backups of its channels.
   • Click Confirm.

6. (Optional) Enable Auto Backup All Teams Channels to ensure that new channels are automatically protected. (This feature is not available in trial mode.)
   

1. Log into your Spanning Backup for Microsoft 365 account as an admin user.
2. Click Teams.
3. Locate the team whose data you want to back up. You can search for a team by channel title or description.
4. Click the team. Channels display below.
5. Click the channel's icon and select Back Up Now.
   

Spanning Administrators can search for and export Teams Conversation threads from Spanning Backup for Microsoft 365.

1. Log into your Spanning Backup for Microsoft 365 account as an admin user.
2. Click Teams.
3. Locate the team whose data you want to export. You can search for a team by channel title or description.
4. Click the team. Channels display below.
5. Click the channel's icon and select View Backups.
   
6. Check boxes to select one or more threads.

NOTE  Conversation threads are listed in reverse chronological order. You can change the sort order or use search to find the specific thread by the initial conversation thread starter.

7. Click .
   
8. Click Confirm. A notification displays at the top of the page indicating that the export was initiated.
   
9. When the export has finished compressing, you receive an email notification. The export displays on the Activity page in the Past items:
   • Click the activity to view details about the export.
   • Click the Download link to save the export to your local hard drive.

NOTE  
The download link expires 14 days after the export has finished compressing.
Attachments in Teams are stored in SharePoint and the links in the messages refer to the original file location. To restore Microsoft Teams documents, use the To restore SharePoint data procedure.

10. Extract the .zip file to a location of your choosing and open the messages.html file to view the exported content in a browser.
    

All Teams Conversation backups are removed permanently 30 days after running this procedure. (Running this procedure does not effect Teams file backups in SharePoint.)

1. Log into your Spanning Backup for Microsoft 365 account as a Global Administrator.
2. Click Settings and select the Backup & Security tab.
3. In the Teams tile, click the toggle to disable backups.