Exporting Teams Channel Conversations

If you are backing up Teams Channel Conversations, you can easily search for and export conversation threads using the procedure below.

NOTE   Microsoft Teams Channel Conversations are not backed up by default. While there is no additional cost, you do need to enable this functionality from your Spanning console. For details, see Protecting Teams Channel Conversations.

To export Teams Channel Conversations

  1. Log into your Spanning Backup for Microsoft 365 account as an admin user.
  2. Click Teams.
  3. Locate the team whose data you want to export. You can search for a team by channel title or description.
  4. Click the team. Channels display below.
  5. Click the channel's More options icon icon and select View Backups.
    Screenshot of the View Backups option for a Teams channel
  6. Check boxes to select one or more threads.

TIP  Conversation threads are listed in reverse chronological order. You can change the sort order or use search to find the specific thread by the initial conversation thread starter.

  1. Click Export icon.
    Screenshot of selected Teams channel conversation threads ready to export
  2. Click Confirm. A notification displays at the top of the page indicating that the export was initiated.
    Screenshot of the export initiated notification
  3. When the export has finished compressing, you receive an email notification. The export displays on the Activity page in the Past items:
    • Click the activity to view details about the export.
    • Click the Download link to save the export to your local hard drive.

NOTE  
The download link expires 14 days after the export has finished compressing.
Attachments in Teams are stored in SharePoint and the links in the messages refer to the original file location. To restore Microsoft Teams documents, use the To restore SharePoint data procedure.

Screenshot of the Activity page showing the completed Teams channel export

  1. Extract the .zip file to a location of your choosing and open the messages.html file to view the exported content in a browser.
    Screenshot of exported Teams channel conversation content displayed in a browser